IONOS Business Model

Digitalization Partner & Cloud Enabler

The digital heart for SMBs: We are the reliable guide for SMBs into their digital future

One-stop-shop solutions for small and medium-sized businesses from Europe's leading provider

1. Web Presence & Productivity
2. Cloud Solutions

Broad product portfolio

Powerful, scalable solutions for every need

We operate globally in 18 markets across Europe and North America

IONOS & our local brand champions

Canada

USA

Market Position (#5)
1 Data Center

Mexico

Bulgaria

Germany

Market Leader (#1)
5 Data Centers

France

Market Position (#2)
1 Data Center

Italy

Netherlands

Austria

Market Leader (#1)

Poland

Market Position (#2)

Portugal

Romania

Sweden

Slovakia

Spain

Market Leader (#1)
1 Data Center

Czechia

Hungary

United Kingdom

Market Position (#2)
3 Data Centers
Über unsere Marken

Enabling digitalization for SMBs

We are the digital heart of SMBs

Customer-centric thinking is at the heart of everything we do

Our both areas of business Web Presence & Productivity and Cloud Solutions enable us to provide our customers with everything they need for healthy growth. Our award-winning service and our digital sovereignty are the driving forces behind this. Customer-centric tools, easy access to the latest technology such as artificial intelligence, the protection of digital sovereignty and award-winning customer service are the driving forces behind this.

Web Presence & Productivity

A one-stop-shop for all digitalization needs of SMBs

Web Presence & Productivity is a leading business area of IONOS that helps companies strengthen and optimise their digital presence by providing user-friendly tools and services for web hosting, domain registration and e-commerce solutions, such as our website builder. Our wide range of powerful digital solutions with integrated AI technology makes IONOS a reliable partner for companies seeking to improve their online performance.

Productportfolio Web Presence & Productivity
  • Domains

    This product line offers customers reliable and scalable domain registration services. With a large selection of domain names and a user-friendly administration interface for SMEs and freelancers who want to establish and maintain their online identity.

  • E-mail & Office

    E-mail & Office offers powerful e-mail solutions and office applications for companies and freelancers. IONOS supports companies with reliable email services, user-friendly office applications on a robust cloud infrastructure. Our customers also benefit from our AI-based products, such as the AI mail assistant. This package of solutions enables companies to optimize their communication and productivity.

  • Web Hosting & AI-based Website Builder

    Through our web hosting offers and AI-based website builder solutions, we enable our customers to easily create and manage professional websites, emphasising our position as a preferred source for reliable and user-friendly online solutions. Our many years of experience and dedicated support make us the ideal company to help customers with their company's digital presence.

  • E-commerce

    Our e-commerce offering is a central component of our portfolio. It enables companies to create and operate high-performance online shops. With user-friendly tools, a reliable hosting infrastructure and supporting e-commerce functions, IONOS positions itself as a reliable partner for companies that want to set up and expand their online sales platforms.

  • Server Hosting

    Server hosting is a central part of IONOS' offering and provides reliable hosting solutions for companies and developers. We are the right choice for companies that want to run their digital solutions on secure and powerful servers. We offer a variety of powerful and scalable hosting services as well as a reliable server infrastructure.

  • Value Added Services

    Our value-added services include first-class support available around the clock, additional security services and customised website optimisation tools to support our customers in their digital growth. Customers choose IONOS because of our comprehensive package of value-added services, characterised by efficiency, reliability and tailored support.

Cloud Solutions

IONOS stands for secure and reliable cloud solutions from Europe

Cloud Solutions is a key growth area for IONOS providing customized cloud services and innovative technology solutions to help companies modernize their IT infrastructure. With a focus on cloud hosting, data storage and scalable computing resources, IONOS provides high-performance and reliable cloud services to meet the growing demands of the digital business world. IONOS ensures a sovereign IT infrastructure that meets the highest standards of data protection and data security. This strategic focus strengthens IONOS' market position and underscores our commitment to actively supporting our customers' digital transformation.

Productportfolio Cloud Solutions
  • Public Cloud

    The IONOS public cloud offers customised solutions to maximise the scalability and performance of IT infrastructures. Our commitment to the digital transformation of our customers is underlined by our focus on agile delivery and flexible resource management.

  • Private Cloud

    The IONOS Private Cloud offers a customised, dedicated cloud infrastructure with maximum security and control. It is particularly suitable for companies with high data protection and compliance requirements. In contrast to the public cloud, the private cloud enables exclusive use of resources and customisation, making it the ideal choice for corporate applications with sensitive data.

  • Bare Metal Cloud

    For mission-critical applications and workloads, the IONOS Bare Metal Cloud offers dedicated physical servers with high performance and flexibility. Compared to traditional virtualisation environments, the Bare Metal Cloud enables the direct use of physical hardware, making it the optimal choice for applications that have specific hardware requirements or demand maximum performance and control. With a strong focus on unrivalled performance, customised configurations, data protection compliance and a global network, IONOS offers its customers the perfect solution.

  • Managed Services

    Supported by IONOS Managed Services, customers can outsource their IT infrastructure to IONOS and concentrate on their core business. They ensure optimal operation, scalability and security. IONOS is characterised by its commitment to first-class service, expert staff and customised solutions, giving its customers a decisive edge in the ever-changing digital landscape.

Multi-award-winning customer service and personal advice

Customer satisfaction and service excellence are IONOS' top priorities. With 24/7 support and advice from experienced experts, IONOS has once again received the Customer Service of the Year award in 2024.

Our technology foundation

High-performance, reliable and highly secure IT infrastructure

Secure technology infrastructure developed in-house in Germany and 100% GDPR compliant

More than 100,000 servers in a total of 30 data centers, 11 of which are company-owned

Continuous development of a world-class technology platform that offers synergies and efficiency for all our brands.

Based on these three cornerstones, we offer small and medium-sized enterprises a decisive advantage in digitalisation.