IT Service Working Student for IT Service Bucharest team (hybrid)

About the company:

As part of United Internet Group, with more than 11,000 employees and 28 million fee-based customer contracts, we are Europe’s leading internet specialist and largest hoster. Building the roof for strong brands such as 1&1, IONOS, STRATO, GMX, WEB DE, MAIL COM, 1&1 Versatel and the Drillisch Online brands, United Internet offers a broad portfolio of Internet access products and cloud applications.

Present in Romania since 2003, we are an Engineering Centre that lives and breathes technology.

Our engineering culture is shaped by the use of cloud native technologies, microservices combined with a DevOps attitude and an innovative mindset. We have a customer centric culture where every colleague is a contributor to our products’ design and success working closely with teams in Bucharest and abroad. Our strength lies in our team spirit and a positive and respectful interaction. In Romania, we have passionate teams sustaining the business segments of Access/Telecommunication, Mail & Media and Hosting, working and enjoying the 1&1 culture together.

Location: Bucharest

About the team:

IT Service team is responsible for internal user support regarding company PC’s, printers, voip desk phones, and related equipment and services.

About the Working Student program:

This program is intended for students (currently enrolled in a bachelor's or master's program) who want to gain experience, following what they learned in a specialized faculty, to become IT specialists.

Main responsibilities:

• Install, test and configure new workstations, peripheral equipment and software;
• Monitor requests received through the IT Service channels;
• Maintain inventory of all equipment, software and software licenses;
• Deploying hardware setup for new employees.

We appreciate:

• Currently enrolled in a technical bachelor degree (Computer Science/Information Technology/Electronics and Telecommunications);
• General knowledge regarding end user IT&C devices;
• Good analytical and problem-solving skills;
• English language.

Would be a plus:

• Knowledge of common network protocols.

What we offer:

• The chance to use and learn a variety of cool technologies, tools and frameworks and get familiar with product  development responsibility;
• Guidance and coaching to help you every step of the way;
• The opportunity to meet and work with experienced professionals;
• Flexible working hours to accommodate your academic schedule;
• Support on working on real-world projects and gain hands-on experience;
• Hybrid work possibility;
• Potential for future career opportunities within our company;
• Substitute days off for public holidays that occur on the weekend;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• 12.5 vacation days/6 months;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

Diversity enriches:

Different cultures, nationalities, genders, age groups, sexual orientations, and religions as well as people with disabilities - we encourage diversity. Because only teams that reflect all facets of society offer the best framework conditions for creativity and make a company productive and distinctive. We value diversity and welcome all applications.