Human Resource Manager

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

GOALS OF THE POSITION:
Ensure seamless implementation of HR policies, programs, and initiatives for front-line 
employees to support organizational objectives and drive employee engagement. 
Partner with front-line leaders to resolve employee concerns, foster a culture of 
collaboration, and enhance team productivity. Provide strategic guidance and 
operational support to meet workforce requirements and enable high-performance 
front-line teams.

MAIN RESPONSIBILITIES:
1. HR Operations & Compliance:
• Oversee and manage day-to-day HR operations for front-line employees, 
ensuring compliance with company policies, local labor laws, and industry 
standards.
• Collaborate with line managers to address and resolve employee concerns, 
grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and 
data integrity.
2. Talent Management & Workforce Planning:
• Support recruitment efforts for front-line positions by collaborating with hiring 
managers to identify staffing needs and ensure timely onboarding of new hires.
• Partner with line managers to identify training and development opportunities 
for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action 
plans to address challenges.
3. Employee Engagement & Retention:
• Foster a positive work environment by promoting employee engagement 
initiatives tailored to front-line teams.
4. Performance Management:
Support front-line managers in implementing the performance appraisal process, 
ensuring timely and constructive feedback is delivered.
Provide coaching and guidance to leaders and employees to address performance gaps 
and develop improvement plans.
5. Change Management:
Support the implementation of HR systems, tools, and initiatives that enhance front-line 
operations.
6. Leadership Support:
Serve as a trusted advisor to front-line managers, providing HR expertise and guidance 
on employee relations, team dynamics, and best practices.
Lead or participate in cross-functional projects that impact front-line teams, ensuring 
HR’s perspective is represented.

Others:
■ Accepts other responsibilities as maybe assigned by superior according to the 
need of the Company.
■ Creates and preserves the most favorable Company image by conducting all 
functions in the most ethical and fair manner.
■ Administers all assigned functions consistent with and in support to the goal of 
the company.

Job Specific Requirements
Formal Qualifications

• A degree in HR, Learning and Development, Psychology 
or similar
• At least 5 years experience in HR Management, 
preferably supporting front line or operational teams
• Proven track record in managing employee relations, 
workforce planning and HR program implementation

Job Specifics

• Strong knowledge of labor laws and HR compliance 
requirements.
• Excellent interpersonal, communication, and problemsolving skills.
• Ability to build trust and maintain strong relationships 
with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant 
tracking systems)

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.